Help and support

HOW CAN WE HELP YOU GET SUPPORT
For assistance, kindly submit a new request. A company representative will be in touch with you by email at their earliest convenience.

At OKFES, we believe beautiful art deserves beautiful service. That’s why our dedicated customer support team is here to answer your questions, guide you through the selection process, and ensure a smooth experience from browsing to hanging your new masterpiece. We prioritize clear communication, friendly interaction, and a willingness to go the extra mile to turn your vision into a stunning reality for your walls.

When will I receive a shipping tracking number?
Tracking details will be emailed to you once your order has shipped. Most orders are shipped within a 2-3 business days.
Can I change the shipping address?
We're happy to update your shipping address for orders that haven't been shipped yet. Please be aware this might cause a slight delay in shipment processing.
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